OpenSchedule
OpenSchedule
OpenSchedule is the ForgeOne service for appointment booking, availability and customer-facing planning. It helps companies and organizations offer bookings in a simple, reliable and traceable way.
What OpenSchedule is for
OpenSchedule supports bookable times, appointment types, availability, booking rules, notifications and coordination between an organization and its customers.
Common customer topics
- Creating or changing appointment types.
- Maintaining availability.
- Sharing booking links.
- Checking notifications.
- Understanding cancellations and rebooking.
- Clarifying rules for lead times, duration and capacity.
Helpful information for support
For OpenSchedule requests, please provide:
- affected booking link,
- appointment type,
- desired or incorrect time,
- affected person or resource,
- screenshot of the error message,
- expected behavior.
Good change requests
For changes, describe which appointment type is affected, which rules should apply and when the change should take effect.